after-sales service
Thank you for your purchase!
Dear customer,
Thank you for choosing our products! To ensure you have a pleasant shopping experience, please note the following important information:
1. Right of return
We offer a 14-day return policy without giving any reason. If you are not satisfied with the product, please contact us at any time. Your package will contain a self-adhesive return label with our address, which makes it easier to return the item via post.
2.What to do in case of transport damage?
If the product has been damaged during transport, do not worry. Please keep the original packaging and all documentation and contact us immediately.
Email: info @buddha -deko .ch
WhatsApp: +41 76 419 98 66
We will support you in reporting the damage to the post office and provide you with a replacement product in the meantime.
3. Care of our solid wood furniture
Our solid wood furniture is particularly easy to care for and durable. For regular cleaning, simply wipe the surface with a slightly damp cloth and clean water. For stubborn stains, we recommend using a suitable cleaning oil.
If you want to refresh the shine of the wooden surface, you can use the tool shown in the picture. To do this, apply either special wood care oil or olive oil and gently polish the surface.
4. Lifetime free care service
We offer a free lifetime maintenance service for all the products we sell. You can bring your furniture to our store at any time for maintenance or repair. Depending on your needs, we can provide you with spare parts free of charge or for a small fee.If you decide to replace or sell your furniture, we are happy to help you. For a fee, we will take care of the disposal or help you resell your old product.
5. Save our contact details
If you like our products, please save our phone number +41 76 419 98 66 on your mobile. We will regularly inform you about new products and other information via the WhatsApp function "My status messages". Look forward to more surprises!
6. Share your joy with us
We would be very happy to see your photos with our products! If you want to share your joy, please feel free to send us your pictures. Your feedback is a great honor for us! If you agree, we would also like to use your photos for presentation in our store.